Course Overview

The Business Analyst Course is designed to equip learners with the tools and techniques needed to analyse business processes, identify solutions to business challenges, and improve organisational efficiency. Participants will explore business analysis methodologies, stakeholder management, requirements gathering, process modelling, and data analysis. The course also covers the role of business analysts in supporting project delivery and facilitating communication between stakeholders and technical teams. By the end of the course, learners will be prepared to apply business analysis skills to drive effective decision-making and project success.

 

Prerequisites

A basic understanding of business processes or project management is recommended.

Target Audience

This course is ideal for aspiring business analysts, project managers, consultants, and professionals involved in business process improvement or change management. It is also suitable for individuals looking to enhance their analytical skills and contribute to organisational growth.

Course Highlights

  • Learn the fundamentals of business analysis, including requirement gathering and stakeholder management.
  • Develop skills in process modelling, data analysis, and solution assessment.
  • Explore the role of business analysts in project delivery and decision-making.
  • Gain hands-on experience in analysing business processes and identifying solutions.
  • Understand how to bridge the gap between stakeholders and technical teams.

Course Objectives

By the end of this course, learners will be able to:

  • Apply business analysis methodologies to identify business needs and recommend solutions.
  • Gather, document, and prioritise business requirements to align with organisational goals.
  • Communicate effectively with stakeholders to manage expectations and facilitate decision-making.
  • Use process modelling techniques to map and improve business processes.
  • Conduct data analysis to support solution assessment and decision-making.
  • Evaluate and recommend solutions based on feasibility, risk, and alignment with business objectives.
  • Support project delivery by collaborating with project managers, stakeholders, and technical teams.
  • Manage requirements throughout the project lifecycle, ensuring traceability and alignment with business needs.
  • Implement business process improvements and measure the success of changes.
  • Play a critical role in bridging communication between stakeholders and technical teams to drive successful outcomes.

Course Outline

Instructional Methods: Group discussions on the role of business analysts, practical exercises in analysing business needs, and case studies on business analysis challenges.

Topics Covered:

  • The role and responsibilities of a business analyst.
  • Key business analysis methodologies: Agile, Waterfall, and Hybrid.
  • Understanding business needs and identifying problems.
  • Business analysis lifecycle: Initiation, planning, execution, and monitoring.
  • The impact of business analysis on organisational success.

Instructional Methods: Practical exercises in stakeholder identification, group discussions on managing stakeholder expectations, and case studies on effective communication.

Topics Covered:

  • Identifying and prioritising stakeholders.
  • Techniques for effective stakeholder engagement and communication.
  • Managing conflicting stakeholder expectations.
  • Facilitating meetings and workshops to gather business requirements.
  • Bridging communication between business and technical teams.

Instructional Methods: Hands-on exercises in gathering business requirements, group discussions on documentation techniques, and case studies on requirements management.

Topics Covered:

  • Techniques for gathering business requirements: Interviews, surveys, and workshops.
  • Writing clear and concise business requirements documents (BRDs).
  • Prioritising requirements based on business impact.
  • Managing changing requirements and maintaining traceability.
  • Tools for documenting and managing requirements (e.g., JIRA, Confluence).

Instructional Methods: Practical exercises in process mapping, group discussions on process improvement, and case studies on optimising business processes.

Topics Covered:

  • Understanding business processes: Mapping current and future states.
  • Using process modelling techniques: Flowcharts, BPMN, and use case diagrams.
  • Identifying bottlenecks and inefficiencies in business processes.
  • Developing solutions to improve business processes.
  • Implementing process improvements and measuring success.

Instructional Methods: Hands-on exercises in analysing business data, group discussions on solution assessment techniques, and case studies on evaluating business solutions.

Topics Covered:

  • Data analysis techniques for identifying business trends and opportunities.
  • Assessing potential solutions to business problems.
  • Evaluating the feasibility and risks of proposed solutions.
  • Aligning business solutions with organisational goals.
  • Using data-driven insights to support decision-making.

Instructional Methods: Group discussions on the role of business analysts in project management, practical exercises in project planning, and case studies on successful project delivery.

Topics Covered:

  • Supporting project delivery as a business analyst.
  • Collaborating with project managers and technical teams.
  • Monitoring and controlling business analysis activities during projects.
  • Managing scope changes and ensuring project alignment with business objectives.
  • The role of business analysts in post-project evaluation and continuous improvement.

Certification

A certificate of completion will be awarded upon successful completion of the course.

Course Fees

$788 $488

Business Analyst

Transform Challenges into Opportunities with Business Analysis

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Transform Challenges into Opportunities with Business Analysis

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