Course Overview

The Operations Management Course is designed to provide learners with a comprehensive understanding of how to manage and optimise business operations for efficiency, quality, and performance. Participants will explore topics such as production planning, process improvement, quality control, supply chain management, and operational strategy. The course also covers resource allocation, workflow optimisation, and the use of technology to streamline operations. By the end of the course, learners will be equipped with the tools and knowledge to effectively manage operations and contribute to organisational success.

 

Prerequisites

A basic understanding of business or operations management is recommended.

Target Audience

This course is ideal for operations managers, project managers, production supervisors, and anyone involved in managing business processes and operations. It is also suitable for individuals looking to enhance their operational management skills.

Course Highlights

  • Learn key concepts of operations management, including process optimisation and resource management.
  • Develop strategies for improving production efficiency and managing quality control.
  • Explore the use of technology in enhancing operational performance.
  • Gain hands-on experience in managing workflow, inventory, and supply chains.
  • Understand the impact of operational decisions on overall business performance.

Course Objectives

By the end of this course, learners will be able to:

  • Apply key operations management concepts to improve business efficiency.
  • Develop production plans that optimise workflow and manage capacity effectively.
  • Implement quality control systems and continuous improvement strategies to enhance product and service quality.
  • Optimise resource allocation and manage workflows to eliminate bottlenecks and improve productivity.
  • Manage inventory levels and supply chains to reduce costs and improve operational performance.
  • Use technology and innovation to enhance operations and drive business growth.
  • Analyse and improve operational processes using tools such as Six Sigma and Lean.
  • Align operational decisions with business strategy to support organisational goals.
  • Leverage data analytics and ERP systems to make informed operational decisions.
  • Foster a culture of continuous improvement and innovation in operations management.

Course Outline

Instructional Methods: Group discussions on the role of operations management, practical exercises in mapping business processes, and case studies on operations challenges.

Topics Covered:

  • The role of operations management in business success.
  • Key functions of operations management: Planning, organising, and controlling.
  • Process design and optimisation for efficiency.
  • Aligning operations with organisational strategy.
  • Challenges in modern operations management.

Instructional Methods: Practical exercises in production scheduling, group discussions on workflow management, and case studies on optimising production processes.

Topics Covered:

  • Production planning: Forecasting, scheduling, and capacity management.
  • Balancing demand and production capacity.
  • Managing workflow for optimal efficiency.
  • Lean manufacturing techniques for reducing waste.
  • The role of automation in production control.

Instructional Methods: Hands-on exercises in quality control techniques, group discussions on continuous improvement strategies, and case studies on implementing quality management systems.

Topics Covered:

  • Quality control: Ensuring product and service excellence.
  • Tools and techniques for process improvement (Six Sigma, TQM).
  • Reducing defects and improving operational consistency.
  • Implementing quality management systems (ISO, lean).
  • Monitoring and measuring performance for continuous improvement.

Instructional Methods: Practical exercises in resource allocation, group discussions on optimising workflows, and case studies on managing operational resources.

Topics Covered:

  • Managing operational resources: Human, capital, and equipment.
  • Workflow optimisation: Streamlining processes for efficiency.
  • Effective resource allocation for improved productivity.
  • Managing bottlenecks and delays in operations.
  • The role of technology in resource and workflow management.

Instructional Methods: Group discussions on inventory management techniques, practical exercises in supply chain optimisation, and case studies on managing logistics and suppliers.

Topics Covered:

  • Inventory management: Just-in-time (JIT), EOQ, and safety stock.
  • Balancing inventory levels with production needs.
  • Supply chain optimisation: Reducing costs and improving efficiency.
  • Managing supplier relationships for operational success.
  • Logistics and distribution strategies for timely delivery.

Instructional Methods: Hands-on exercises in using operations management software, group discussions on technology trends, and case studies on innovation in operations.

Topics Covered:

  • The role of technology in enhancing operational efficiency.
  • Enterprise resource planning (ERP) systems and their impact on operations.
  • Leveraging data analytics for operational decision-making.
  • Innovations in operations: Automation, robotics, and AI.
  • The future of operations management: Sustainability and digital transformation.

Certification

A certificate of completion will be awarded upon successful completion of the course.

Course Fees

$788 $488

Operations Management

Transform Your Operational Strategies for Maximum Impact

Apply Now

Register for the Operations Management Course

Transform Your Operational Strategies for Maximum Impact

Oops! We could not locate your form.