Course Overview

The People Management Course is designed to equip learners with the skills and knowledge necessary to effectively lead, motivate, and manage teams in a business environment. Participants will explore various aspects of people management, such as communication, performance management, conflict resolution, and fostering a positive workplace culture. The course also covers leadership styles, employee engagement, and talent development. By the end of the course, learners will be able to create high-performing teams, manage workplace dynamics, and drive organisational success.

 

Prerequisites

A basic understanding of leadership or management principles is recommended.

Target Audience

This course is ideal for managers, team leaders, HR professionals, and individuals in leadership positions who are responsible for managing teams and want to improve their people management skills.

Course Highlights

  • Learn the principles of effective leadership and people management.
  • Develop strategies for managing performance, conflict, and team dynamics.
  • Explore methods for motivating and engaging employees.
  • Gain hands-on experience in managing workplace challenges and team development.
  • Understand the importance of communication, trust, and culture in managing people.

Course Objectives

By the end of this course, learners will be able to:

  • Apply effective leadership and communication skills to manage teams successfully.
  • Engage and motivate employees to improve performance and foster loyalty.
  • Conduct performance appraisals and provide constructive feedback to enhance employee development.
  • Resolve workplace conflicts and manage team dynamics to create a positive work environment.
  • Develop coaching and mentoring strategies to nurture talent and improve team performance.
  • Build a positive and inclusive workplace culture that encourages collaboration and productivity.
  • Foster open communication and trust within teams to drive organisational success.
  • Create development plans for employees to support career growth and retention.
  • Manage underperformance and implement strategies for improvement.
  • Lead teams with confidence, balancing individual and organisational needs.

Course Outline

Instructional Methods: Group discussions on the role of people management, practical exercises in applying management principles, and case studies on leadership challenges.

Topics Covered:

  • The role of people management in business success.
  • Key responsibilities of a people manager.
  • Leadership styles and their impact on team performance.
  • Building trust and credibility as a leader.
  • Managing people vs. managing processes: Key differences.

Instructional Methods: Practical exercises in communication techniques, group discussions on engagement strategies, and case studies on employee motivation.

Topics Covered:

  • The importance of communication in people management.
  • Tailoring communication styles to different personalities and situations.
  • Strategies for engaging and motivating employees.
  • The role of feedback in driving performance and development.
  • Enhancing employee commitment and loyalty through engagement.

Instructional Methods: Hands-on exercises in conducting performance reviews, group discussions on performance metrics, and case studies on managing underperformance.

Topics Covered:

  • Setting clear performance expectations and goals.
  • Monitoring and measuring employee performance.
  • Conducting effective performance reviews and appraisals.
  • Providing constructive feedback to improve performance.
  • Addressing underperformance and creating development plans.

Instructional Methods: Practical exercises in resolving workplace conflicts, group discussions on conflict resolution strategies, and case studies on managing difficult situations.

Topics Covered:

  • Identifying and understanding workplace conflicts.
  • Conflict resolution strategies: Mediation, negotiation, and collaboration.
  • Managing interpersonal relationships and team dynamics.
  • Problem-solving techniques for handling disputes.
  • Maintaining a positive work environment during conflicts.

Instructional Methods: Hands-on exercises in coaching techniques, group discussions on talent development, and case studies on employee growth strategies.

Topics Covered:

  • Identifying and nurturing talent within the team.
  • Creating personalised development plans for employees.
  • Coaching and mentoring techniques for improving employee performance.
  • Developing leadership skills within the team.
  • Retaining top talent and creating career progression opportunities.

Instructional Methods: Group discussions on fostering workplace culture, practical exercises in team-building activities, and case studies on creating an inclusive environment.

Topics Covered:

  • The role of culture in team performance and satisfaction.
  • Building a culture of trust, respect, and collaboration.
  • Promoting diversity, equity, and inclusion in the workplace.
  • Encouraging open communication and transparency.
  • Creating a positive work environment to enhance productivity.

Certification

A certificate of completion will be awarded upon successful completion of the course.

Course Fees

$788 $488

People Management

Transform Your Leadership Skills to Create a Positive and Productive Workplace

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Transform Your Leadership Skills to Create a Positive and Productive Workplace

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